Pamela E. Leiper

 My mother recently completed a two week respite visit at Chartwell Rouge Valley. From my first phone enquiry, right through checking out on Friday we had very friendly and caring service from everyone. She enjoyed the food, activities and company. I would not hesitate to recommend Chartwell Rouge Valley and will certainly call them first if/when we need to move my mother. The residents were also very friendly and welcoming and make the place really feel like home. Thank you Anna!

 I am so happy that my Mom is here. The staff are kind, warm, and friendly, yet very professional. They truly care about the residents. Mom feels safe and happy here. I can't get down to visit very often, but I know that she is loved and her needs are important to those who work here. It is such a gift to know that she's in such loving and professional hands. Thank you, everyone!

 My mother moved to Chartwell Rouge Valley almost two years ago, after living in her Scarborough house for fifty-six years. It was hard for her to think of leaving her comfort zone, but when given the opportunity to visit Rouge Valley in Markham, Mom was immediately won over by the beautiful country-inn setting and by the warm and welcoming staff. She made the decision the first time she visited Rouge Valley to make it her new home. Within days of moving in, everyone on staff was greeting Mom by name and she began to feel like she truly belonged. Mom takes part in all of the excursions and particularly loves the musical entertainment. Lifestyle and Program Manager, Amanda Tatuc, listens to the residents' requests for places they would like to visit and things they would like to do and approaches all activities with warmth and enthusiasm. Mom thinks of Amanda as another daughter. I enjoy visiting Mom at the Rouge, but when I am not able to be there, I have complete piece of mind, knowing that she is taking part in activities that promote her physical, mental and emotional well-being, and that she is among many friends.

 First of all was made to feel at home. The staff is friendly and caring. The food is good. I like the variety of activities Amanda works hard to provide fun. Absolute no complaints.

 The quality of care given my mother has been excellent. The staff are all very friendly and respectful and do their best to make everyone feel at home and welcomed. My mother especially enjoys the daily exercise program, and the musical entertainment and the outings organized by the activity coordinator. Always excellent choices!