My son, Sean, was in an automobile accident in December, 2018, wherein he sustained injuries to his neck, back, shoulder and abdomen. We were referred to Andrew Ramos @ Balaban Law Firm through Sean’s Chiropractor. From the very first day, Andrew walked us through the process of paperwork, and helped us navigate the healthcare system to retrieve documents wherever needed. If something proved to be even the slightest bit difficult, Andrew took over the procurement of any needed paperwork from the doctors or hospitals involved. He was very responsive, and always returned emails or phone calls right away, and our family never felt rushed through the process. Andrew was happy to explain things thoroughly and always had a happy and optimistic attitude in our dealings with him. Andrew displayed a high level of professionalism throughout, and was always truthful about the expectations for Sean’s settlement. Though there were a few delays in Sean’s case, the pandemic being one of them (!), Andrew worked tirelessly to make sure that his case was handled in a timely manner. Andrew was efficient in making various medical appointments for Sean, as they related to his case, and arranged all appointments with great consideration of Sean’s work schedule. Our family would highly recommend Andrew Ramos for legal services, as it was a pleasure working with him and his firm throughout this process!